InvoiceFlow Help Center
Troubleshooting

A field was extracted incorrectly

What to do when InvoiceFlow extracts a wrong value for a field like vendor name, date, or total amount.

InvoiceFlow uses AI to read your invoice and fill in each field. On most invoices this works automatically, but unusual layouts or low-quality scans can cause a field to be wrong.

How to fix it

  1. Open the invoice in the Results view.
  2. Click the field that looks wrong — it becomes editable.
  3. Type the correct value and press Enter or click away to save.
  4. Your correction is saved immediately. The corrected value will be used in any export.

Why this happens

  • Unusual layout — invoices with non-standard field positions (e.g., total in the header, not the footer) may confuse the extractor.
  • Scanned or photographed PDFs — low resolution or skewed scans produce less accurate results.
  • Handwritten fields — handwriting is not reliably extracted; always verify manually.
  • Multiple currencies — if an invoice shows amounts in two currencies, InvoiceFlow picks the primary one. Check that it chose the right one.

Confidence scores

Fields with low confidence are highlighted with a yellow badge. These are the fields most likely to need your review. Fields with high confidence (green) have been validated by our pipeline and are almost always correct.

If you find yourself correcting the same field repeatedly across invoices from the same vendor, contact us — we can look at the pattern.

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